Support

Support

Use this page for product support, purchase questions, data requests, and answer-quality reports.

Last updated May 26, 2026

Support Email

What support can help with

  • Notebook sync, sign-in, or profile issues.
  • Subscription access, restore purchases, or question-limit confusion.
  • Incorrect, missing-source, or unsafe answer reports.
  • Privacy questions and account or data deletion requests.

For faster help, include

  • The question or notebook entry involved.
  • Any screenshots or exact error text.
  • Whether you are using the native iOS app or the web frontend.
  • Your purchase issue details if the request is subscription-related.

Privacy and legal links

Review the Privacy Policy and Terms of Use for how MolekitChen handles data and the conditions that apply to the service.